MS-102 Microsoft 365 Administrator

MS-102 Microsoft 365 Administrator

Course overview

This course covers three core elements of Microsoft 365 administration: tenant management, identity synchronization, and security and compliance.

In Microsoft 365 tenant management, you’ll learn how to configure your Microsoft 365 tenant, including organization profile, subscription options, component services, user accounts and licenses, security groups, and administrative roles. The section also covers adding custom domains, setting up client connectivity, and deploying Microsoft 365 Apps for enterprise.

The next section discusses synchronizing Active Directory objects to Microsoft Entra ID by using Azure AD Connect or Azure AD Connect Cloud Sync. Password management and multi-factor authentication (MFA) are also affected.

In Microsoft 365 security management, we go through common types of threats and data breaches and how Microsoft 365’s security solutions handle them. The course covers Microsoft Secure Score, Microsoft Entra ID Protection, Exchange Online Protection, Safe Attachments, and Safe Links, as well as the reports used to monitor your organization’s security posture. We’ll also walk you through threat and damage protection with Microsoft Defender XDR, Microsoft Defender for Cloud Apps, and Microsoft Defender for Endpoint.

In Microsoft 365 compliance management, you’ll work with data archiving and retention, Microsoft Purview message encryption, data loss prevention (DLP), Microsoft Purview insider risk management, and information barriers. Data categorization and sensitivity labels are also reviewed.

See also our courses in IT infrastructure, networks and architecture to develop your knowledge in networks, systems and modern IT architecture.

Course Objective

After the course, you can:

  • Set up a Microsoft 365 tenant with organization profile, subscription, component services, user accounts, licenses, security groups, and administrative roles
  • Implement identity synchronization between Active Directory and Microsoft Entra ID
  • Configure security solutions with Microsoft Defender XDR, Defender for Cloud Apps, and Defender for Endpoint
  • Manage data archiving, retention, and data loss prevention with Microsoft Purview
  • Apply sensitivity labels and information barriers in Microsoft 365

Target Group

The course is aimed at those who are aiming for the role of Microsoft 365 administrator and who already have one or more Microsoft 365 role-based administrator certifications.

Professional role: Administrator.

Please note: The course covers general administration of Microsoft 365 including an introduction to Microsoft Defender. It is suitable for those who are going to take the MS-102 exam and need preparation. The course does not go into the administration of specific services such as Teams, SharePoint Online or Exchange Online – for these we have separate courses in our offering.

Prerequisites

Important about multi-factor authentication (MFA):
Parts of the course lab environment may require multi-factor authentication. We recommend that you install Microsoft Authenticator (or equivalent app) on your mobile phone before the start of the course.

Prerequisites that are recommended:

  • Basic understanding of Microsoft 365 and its services
  • Experience in administering Windows clients and servers
  • Familiarity with Active Directory and identity concepts
  • Basic knowledge of networks and DNS

Certification

This course prepares you for the Microsoft MS-102 (Microsoft 365 Administrator) certification. The certification exam is not included in the course fee and is booked and paid for separately with Microsoft.

Trainer

This course is delivered with Informator’s partner QA.

More about the course

Course content

The course is divided into nine Learning Paths.

1. Set up your Microsoft 365 environment

  • Configure the Microsoft 365 experience
  • Manage users, licenses, guests, and contacts
  • Manage groups
  • Add custom domain
  • Configure client connection

Lab: Initialize your Microsoft 365 tenant, manage users and groups, add custom domain.

2. Manage your Microsoft 365 tenant

  • Manage permissions, roles, and role groups
  • Manage tenant health and services
  • Deploy Microsoft 365 Apps for Enterprise
  • Analyze workplace data with Microsoft Viva Insights

Lab: Manage roles and role groups, monitor and troubleshoot Microsoft 365, manage Microsoft 365 Apps installation.

3. Implement identity synchronization

  • Explore identity synchronization
  • Prepare to sync to Microsoft 365
  • Implement synchronization tools
  • Manage synchronized identities

Lab: Prepare and implement identity synchronization.

4. Manage identity and access in Microsoft 365

  • Threat vectors and data breaches
  • The Zero Trust Model
  • Secure user access in Microsoft 365
  • Security solutions in Microsoft Defender XDR
  • Microsoft Secure Score
  • Privileged Identity Management in Microsoft Entra ID
  • Microsoft Entra ID Protection

Lab: Manage secure user access, PIM (Administrator/Self/Teammate) approval.

5. Manage security services in Microsoft Defender

  • Email protection in Microsoft 365
  • Microsoft Defender for Office 365
  • Safe Attachments
  • Safe Links

Lab: Implement Safe Attachments and Safe Links policies.

6. Implement threat protection with Microsoft Defender XDR

  • Threat intelligence in Microsoft Defender XDR
  • App protection with Microsoft Defender for Cloud Apps
  • Endpoint protection with Microsoft Defender for Endpoint
  • Threat protection with Microsoft Defender for Office 365

Lab: Alert policies, mailbox/SharePoint alerts, eDiscovery alerts, spear phishing, and drive-by URL attacks via Attack Simulation.

7. Data governance in Microsoft 365

  • Data governance in Microsoft Purview
  • Data management practices in Microsoft 365
  • Retention in Microsoft 365

Lab: Configure In-place Archiving and Retention Policies.

8. Implement compliance in Microsoft 365

  • Compliance in Microsoft 365
  • Microsoft Purview Insider Risk Management
  • Microsoft Purview Information Barriers
  • Microsoft Purview Data Loss Prevention

Lab: Manage and test DLP policies.

9. Manage compliance in Microsoft 365

  • Classification of sensitive information
  • Sensitivity labels (explore and implement)

Lab: Implement sensitivity labels with Microsoft Purview Information Protection.

Course overview

38500 kr

5 days

Advanced

Can’t find a (suitable) date, but are interested in the course? Send in an expression of interest and we will do what we can to get an opportunity that suits.

För samtliga utbildningar gäller våra
Allmänna Villkor.

Company-adapted course

The course can be adapted from several perspectives:
  • Content and focus area
  • Scope of application
  • Structure

In collaboration with the course leader, we make sure that the course meets your wishes

Send an expression of interest for the training

Send an expression of interest for the training